I selected telehealth as the patient care technology. Telehealth refers to the use of remote technologies to deliver patient-centered healthcare services (Andrews et al., 2020). Telehealth embraces various technologies. These include mobile health, video conferencing, store and forwarding, and remote patient monitoring (RPM) (du Toit et al., 2019; Harding et al., 2020). I am interested in telehealth technology because it improves clinical workflow, promotes interdisciplinary collaboration and care coordination, and improves the quality of healthcare services (Steingass & Maloney-Newton, 2020). Care coordination and interdisciplinary collaboration are achieved via real-time interactions using video conferencing (Andrews et al., 2020). Store and forward technology also promote interdisciplinary collaboration.
I used online databases to complete my research. Examples of these databases include EMBASE, Google Scholar, and PubMed. These databases allowed me to customize my searches to access articles published within the last five years. I used key search terms such as “telehealth”, “nursing”, and “remote patient monitoring.” I used the CRAAP (currency, relevance, accuracy, authority, and purpose) model, which evaluates the relevance and credibility of journal articles (Esparrago-Kalidas, 2021).
Andrews, E., Berghofer, K., Long, J., Prescott, A., & Caboral-Stevens, M. (2020). Satisfaction with the use of telehealth during COVID-19: An integrative review. International Journal of Nursing Studies Advances, 2(October), 100008. https://doi.org/10.1016/j.ijnsa.2020.100008
The article aims at evaluating the patients’ and healthcare providers’ level of satisfaction with telehealth during the pandemic (COVID-19). The authors conducted a comprehensive literature review. They sourced their data from various online medical databases such as PubMed, Cochrane Library, and CINAHL. Articles published in 2020 (between January and July) were included in the research.
According to the authors, most patients and healthcare providers demonstrated high satisfaction rates with telehealth technology. This is evidenced by satisfaction level scores above 80 percent. This is attributed to various factors. Firstly, telehealth allows patients to continue receiving virtual healthcare services. As such, it minimized the risk of COVID-19 transmission that would be increased by overcrowding due to face-to-face consultations. Secondly, telehealth promotes flexibility in accessing healthcare services. Accordingly, it eliminated physical barriers between healthcare providers and patients in different geographical locations. Thirdly, telehealth enables healthcare providers to conduct perpetual follow-ups for patients with chronic conditions. This was accomplished via remote patient monitoring using wearable devices. By so doing, the prognosis of patients improved.
This article is relevant because it evaluates the impact of telehealth as evinced by the satisfaction levels of patients and healthcare providers. The article reveals that telehealth allowed the provision of continuous healthcare services to patients during the COVID-19 pandemic. Furthermore, telehealth minimized the risk of COVID-19 transmission. As such, better patient outcomes were achieved.
du Toit, M., Malau-Aduli, B., Vangaveti, V., Sabesan, S., & Ray, R. A. (2019). Use of telehealth in the management of non-critical emergencies in rural or remote emergency departments: A systematic review. Journal of Telemedicine and Telecare, 25(1), 3–16. https://doi.org/10.1177/1357633X17734239
The article aims to evaluate the impact of telehealth on the management of non-life-threatening conditions in the emergency department. The authors conducted a literature review of published journal articles. They sourced their articles from various databases such as MEDLINE, CINAHL, SCOPUS, and Cochrane. Findings reveal that telehealth optimized the diagnosis and management of patients. Telehealth technology, such as video conferencing, promoted interdisciplinary collaboration and facilitated evidence-based practice. This increased the quality of healthcare services and patient safety. Furthermore, the authors report that telehealth minimized unnecessary referrals. The authors note that telehealth increased hospital admissions. This is attributed to the observation that more than one patient would be attended to simultaneously via telehealth technology.
The article is relevant because it evaluates telehealth’s impact on delivering healthcare services in the emergency department. It reveals that telehealth promotes interdisciplinary collaboration and evidence-based practice in the emergency department. Su